We are always looking to hear from qualified individuals! Please include your address, phone number, and preferred email address in the email.
*WE INCLUDE A SIGN ON BONUS UPON HIRE!
Current Openings:
Dispatcher / Scheduler
Job Summary: Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure full customer satisfaction, using both common and proprietary concepts, practices, and procedures within a call center environment.
Job Duties: Provide Fast, Friendly and Fun customer service to both internal and external customers Communicate with technicians and other departments via email, text message and phone Answer incoming calls, emails, and txt messages to close out calls for technicians and sales.
Maintain scheduled calls on the Dispatch board making sure that all calls are scheduled on the appropriate technician and update customers as needed of technicians.
Answer incoming calls from customers related to service, billing, and other departments Make outbound calls to schedule, confirm, and survey upcoming or completed appointments.
Manage customer concerns and work to resolve them efficiently and effectively General Office administration duties Other assigned duties as directed by management
JOB REQUIREMENTS:
Education and Experience: High school diploma or equivalent 2-5 year experience in a customer service and or dispatcher environment.
Intermediate knowledge of concepts, practices, and procedures related to HVAC Key Competencies: Honesty and integrity Excellent customer service skills Ability communicate empathy Critical Thinking and Problem solving Detail oriented Adept learner Able to multitask Proven ability to process high volumes of work with great accuracy Basic knowledge of Microsoft Office applications (Outlook, Excel and Word) Excellent written and verbal communication skills Must be able to work varying shifts Competitive wages Vacation time and Paid Holidays Chance to learn and grow with us Health insurance Dental Vision Workers compensation insurance Year round work
Commercial Technician
Skills and Responsibilities: Install duct, buckets, vent fans, condensate lines, and equipment jobs.
Retrofits Replacements Change outs Punch work Residential and Commercial a plus!!
Clean valid Drivers License Professional attitude and appearance
Competitive wages
Company vehicle to be driven during work hours as needed V
acation time and Paid Holidays Chance to learn and grow with us Health insurance Dental Vision Uniforms Vacation pay and Holidays
Training Program Commissions
Workers compensation Insurance
Year round work
Training will be provided
Residential Technician
Skills and Responsibilities: Install duct, buckets, vent fans, condensate lines, and equipment jobs.
Retrofits Replacements Change outs Punch work Residential and Commercial a plus!!
Clean valid Drivers License Professional attitude and appearance
Competitive wages
Company vehicle to be driven during work hours as needed V
acation time and Paid Holidays Chance to learn and grow with us Health insurance Dental Vision Uniforms Vacation pay and Holidays
Training Program Commissions
Workers compensation Insurance
Year round work
Training will be provided
Refrigeration Technician
Combination of any of the above skills really appreciated
Become a Service Expert
If you are seeking a rewarding career in HVAC service, sales, or retail management, and you are looking for great pay, excellent benefits, and the potential for long-term career growth, you’ve come to the right place. Here at Elite Heating & Air Conditioning, we cultivate a culture that embraces the highest quality services and products, as well as integrity in the work place, and this has been true since our company was founded. We are a leader in HVAC service in the area and a premier provider of heating and cooling products. Please inquire if you are interested in any of the following positions:
- Residential HVAC Service, Maintenance, and Installation
- System Sales, Dispatching, Accounting, and Administrative
- Departmental, Sales, and Operations Management
We Offer Excellent Benefits
When you become part of the Elite team, you will be eligible for great benefits. We offer all the benefits of working in an environment with a small company atmosphere, with competitive benefits and pay. You will be a respected member of our team in a fast paced and every-growing field. Submit your resume to us today.