Alex was great! We are first time homebuyers and wanted our furnace system checked out to make sure everything is functioning well and to learn how to maintain it. Alex came out and gave good details on maintenance. He was super knowledgeable and we feel for the price we got a great deal. We will be using Elite for any future maintenance on our furnace. Alex was a true professional who knows his stuff.
My wife texts me Monday late afternoon that the house is extremely hot and that the A/C must not be working properly. Yep, a homeowners nightmare indeed. I’m happy I got in touch with Alex at Elite Heating and Air. Alex was very professional/knowledgeable, and ultimately set me up with a new A/C system after deliberating on fixing or replacing. My old system was 19 years old! I’ve had the new system for 4 days now and couldn’t be more satisfied with my A/C and decision to replace. I can completely tell the difference with my new A/C. Thank you Alex for making what started off as a nightmare into a legitimate fix. I will be calling Elite for all my future A/C help and will recommend to everyone. Send Alex please!
My experience with Elite Heating and Air was great. Herman was wonderful and very professional at accommodating us, as we had to switch timing a few times. He was very honest with repair and talked me through what was going on and the best method for the repair. I haven't had great success with other companies in the past so this was a breath of fresh air and will continue to work with this company for all future AC issues! Thanks guys!
Alex came over to install new Trane thermostats. I have been a nest user for years, and he was able to walk me through why Nest wasn't appropriate for my two stage system and how their thermostats would work more efficiently. Since we paid up for a more sophisticated heating/ac we should maximize those benefits. He was professional and extremely informative. I'd be more than satisfied if he was my technician for all heating/ac needs. Thanks again Alex!
Professional and Friendly Service, Quality and Affordable I contacted Elite Air to replace another company. The difference was immediate, the technician was very nice and thorough in mapping our commercial system for maintenance contract. This way I do not have to "guide" every new technician. We needed our 10 ton RTU replaced, Elite gave us a timely and affordable quite. we contracted the job and it was done quickly and with professional service. Gary and Preston are friendly, professional and helpful. I am happy to use and review Elite Air --- Frank
When I started having problems with my unit I had someone else at first and kinda give me the run around. Well I got ahold of Elite and they explained to me in ways I understood in detail, they left no stone unturned did not sugar coat anything and got the job done in a timely manner. Thanks Elite....
Alex is solid, salt of the Earth. He gave us a more than fair quote on a PHI (photohydroionization) system. We know it was a competitive cost because we shopped around. We called Elite because they were listed on the manufacturer's website for professional installation, AND because Elite gets great reviews on Google & Yelp. Alex lived up to the reviews & beyond. He's got integrity as well as knowledge, experience, professionalism, and kindness. He also gave us a very fair estimate on replacing our 10+ year old HVAC system with a truly zoned system. We will be going with Elite for that project when the time comes. We will also definitely be recommending Elite to our friends, family & neighbors. PS - get a PHI system installed. They are wonderful for folks with asthma, allergies, &/or kids or seniors (kills germs in the air & on surfaces!).
We had several issues with our Nest. Every time I called Elite, Jennifer was super nice and went out of her way to find a time on the schedule that worked with our needs. Additionally, she arranged to send the technician of our choice...we preferred Gary who is polite, patient, and very knowledgable and was able to get it all fixed.
Friendly and honest service. They were on schedule and provided excellent feedback. This is what I look for in a business and I highly recommend them.
Elite is outstanding. Technician was very knowledgeable and professional. Prompt and helpful. Very thorough. The maintenance agreement is well worth the money.
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