Indoor air quality is in the top five health concerns of the U.S. Environmental Protection Agency. Poor indoor air quality causes sneezes, coughs, and colds. It also leads to allergic and asthmatic reactions. Our air filtration systems and air purification systems improve indoor air quality.
Alex came over to install new Trane thermostats. I have been a nest user for years, and he was able to walk me through why Nest wasn't appropriate for my two stage system and how their thermostats would work more efficiently. Since we paid up for a more sophisticated heating/ac we should maximize those benefits. He was professional and extremely informative. I'd be more than satisfied if he was my technician for all heating/ac needs. Thanks again Alex!
Alex is solid, salt of the Earth. He gave us a more than fair quote on a PHI (photohydroionization) system. We know it was a competitive cost because we shopped around. We called Elite because they were listed on the manufacturer's website for professional installation, AND because Elite gets great reviews on Google & Yelp. Alex lived up to the reviews & beyond. He's got integrity as well as knowledge, experience, professionalism, and kindness. He also gave us a very fair estimate on replacing our 10+ year old HVAC system with a truly zoned system. We will be going with Elite for that project when the time comes. We will also definitely be recommending Elite to our friends, family & neighbors. PS - get a PHI system installed. They are wonderful for folks with asthma, allergies, &/or kids or seniors (kills germs in the air & on surfaces!).
When I started having problems with my unit I had someone else at first and kinda give me the run around. Well I got ahold of Elite and they explained to me in ways I understood in detail, they left no stone unturned did not sugar coat anything and got the job done in a timely manner. Thanks Elite....
Friendly and honest service. They were on schedule and provided excellent feedback. This is what I look for in a business and I highly recommend them.
Getting a whole new AC system was super intimidating, but Alex made the whole process easy. He was honest and took the time to explain everything to me which I really appreciate. Everything was very easy and smooth. Thanks!
My experience with Elite Heating and Air was great. Herman was wonderful and very professional at accommodating us, as we had to switch timing a few times. He was very honest with repair and talked me through what was going on and the best method for the repair. I haven't had great success with other companies in the past so this was a breath of fresh air and will continue to work with this company for all future AC issues! Thanks guys!
Alex and Caelan were terrific - they did a very professional job of replacing an evaporator coil and worked during extremely cold weather to do the job so we would have our heat working again. Both are knowledgeable and very nice to deal with. Would definitely like them to do all service calls in the future.
Used this company for replacement of an HVAC unit at work. WONDERFUL service. Their staff is very competent, respectful and professional. So happy to have found this company. Great value and quality work. I honestly can't give enough praise.
I had an excellent experience with two technicians from Elite. They were polite, on time and professional. They fixed a broken pipe, made other improvements to my AC system, made suggestions to avoid future problems, and explained all that they were doing. At the end, because there was a minor initial miscommunication with the company (a matter that did not bother me) they waived all fees and charged me zero. This was not something that I expected or asked for. I talked with the owner and, in my conversation, I got the impression that this customer-focus is not unique to the technicians that I dealt with. Providing outstanding customer satisfaction appears to be part of the company's overall culture and values, not just a slogan. Overall, I was very impressed. They exceeded my expectations. I will be recommending them to others.
I called Elite for a one time routine maintenance on my AC, I was greeted promptly on the phone and was given an appointment right away. The price was reasonable and my technician came on time, was honest and professional. I would highly recommended.
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