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Customer Reviews Online

5 star average rating

Happy Customers in Austin

Years in Business

5 star rating"Elite" says it all. This is THE team to hire when you experience- let's just say it-a flaw in your HVAC system. I did, and Elite Air Conditioning and Plumbing solved all.

HA! An 8 year new system went rogue. Simply a small "whoops" during construction led by a wonderful GC working to effect the best. But not the fault of the perfect install that Elite did. To the point of exceeding City inspectors.

Elite Air Conditioning and Plumbing investigated my HVAC issues completely. Absolutely found the "flaw." Gary , Leonard and all the crew wizards worked to find the elegant- and fairly inexpensive- solution. I have gratitude for all who did this. Hey- my home's climate is great now. And it didn't change the appeal of my home!

Here's where Elite AC/Plumbing shines: they investigate and then give you a QUOTE. Not the silly "estimates" you get from lesser companies. Pros know, and I actually paid for the exact amount the pros at Elite quoted.

Homeowners? Don't walk but RUN to Elite Air Conditioning and Plumbing. Please consider their annual service contract. Small dollars and you will ALWAYS be remembered. Come rain or shine or freeze or extreme heat.

Last but not least: Kyle-You and your co-ownership at Elite helped me calm my panic. And here's the fun thing: I did have a couple of the "other guys" in for "estimates". HA! As soon as they saw that I was your customer they declined to bid. Why? Because Elite Air Conditioning and Plumbing is unmatched. Even the "big" competitors know it!

Thank you.
Laurie S. Avatar
Laurie S.
2/16/2023
Had a serious but odd issue with our HVAC that made the upstairs very uncomfortable. Calvin from Elite came over and was extremely thorough, and an excellent problem solver. Got the issue fixed, home is comfortable, and the invoice was less than estimated. Thank you!!!
Jeff M. Avatar
Jeff M.
12/23/2024
I use Elite Air Conditioning for regular maintenance at our business. They are a solid and talented team that always shows an extraordinary attention to detail. It’s a pleasure to have them as a reliable partner.

I want to add an update … coldest day in December our HVAC stopped… Evan was out first thing in the morning and found a wire had broken to the thermostat. Thanks Evan for quick support to our business!
Kirk N. Avatar
Kirk N.
12/14/2024
I can't thank Elite enough for coming out on several occasions, including yesterday, to repair some issues we were having in my boss's home. I've met with Leonard as well as Calvin, who've been extremely knowledgeable as well as professional, explained in detail what the process was, and best of all: FIXED THE ISSUES! I highly recommend Elite for all your HVAC issues! Thank you, Leonard & Calvin, and well as Jessica in the office!!
Laurie P. Avatar
Laurie P.
11/10/2024
Damon was very cordial, professional and engaging. From start to finish even setting up the appointment, I was bery pretty pleased. Thank you for your service. I will definitely keep you in mind and recommend your business to others.
Bonita B. Avatar
Bonita B.
10/15/2024
Elite has helped us many times in the past by safely and smoothly installing new appliances in our old home. Today Tolmage went above and beyond to upgrade our gas line and install a new oven! So thankful for his attention to detail and safety awareness throughout the process
Molly W. Avatar
Molly W.
9/25/2024
I can’t say enough good things about Calvin at Elite. So grateful he was able to help us with our leaking AC. He was kind, knowledgable, and worked with us to find the most cost efficient solution to our problem. When we need to replace our unit we’ll definitely be calling Elite again. Thanks Calvin, you’re amazing!
Christen H. Avatar
Christen H.
9/24/2024
I do not always take the time to review on google after services
but Calvin from Elite HVAC in Austin saved me last night - it warrants a 5 super star review.

I had just returned from a 3 month international trip on September 6th my AC was not working and my house was HOT. I called a list of people at 5:30 pm looking for someone to help me in my new home in Austin. ( I never had AC issues living in NYC with window units!)

Calvin called and said he could be to me around 8pm - it would be his last job of the day. He arrived friendly and in a good mood ( even on a Friday night after a long week of work ). It was a tricky case but he was dedicated to finding the issue - a pesky wire - brain strain but he did it and was determined to get my AC cool so I could have a good nights sleep. He returned Saturday morning just to make sure all was working and that I was happy. I am impressed at his expertise and customer service. What a great outcome to a Hot situation. Well done Calvin and Elite HVAC Austin. Thank you.
JADEtribe N. Avatar
JADEtribe N.
9/08/2024
I use Elite Air Conditioning for regular maintenance at our business. They are a solid and talented team that always shows an extraordinary attention to detail. It’s a pleasure to have them as a reliable partner.
Kirk N. Avatar
Kirk N.
8/27/2024
Elite is great! My A/C went out one very hot evening, I called them right away, and they had someone here first thing the next morning. The technician was very knowledgeable, explained things well, and had it fixed in about an hour. I was very satisfied and highly recommend.
Angie L. Avatar
Angie L.
8/08/2024
Appreciate Robert for the work he did for us last week! It was in the high 90’s and he was there in the blink of an eye to help get our AC back running. He had such a great attitude and gave us the best advice when using and maintaining the life of our AC.
Kelsey K. Avatar
Kelsey K.
8/02/2024
Elite Air Conditioning replaced an A/C unit for us. Our experience was wonderful. Kyle Bacon's expertise, Herman's knowledge, Edwins's installation, and Gary's quality control went beyond our expectations. Elite Air Conditioning is an extremely professional, reliable, and affordable company. I strongly recommend them for any Air Conditioning needs.
Rhyann B. Avatar
Rhyann B.
7/25/2024
Just started using Elite and they have been great to work with on both HVAC and the plumbing side. We tried the other companies and have gotten $800 differences in quote for repairs when it only required a quick fix. Elite has been honest and fair and I highly recommend giving them a shot.
JC V. Avatar
JC V.
7/25/2024
Just got my system under Élite maintenance program. Got scheduled right away and recommendations were very useful to know. Robert was the tech doing the service and his advice was sincere and logical. I mentioned to him that system tends to do a strong sound when it starts and he quickly mentioned that dirty air filter sometimes cause that and long and behold it was the case. He also measured the capacitor and suggested eventual replacement and they are starting to degrade. Better to do it under maintenance rather wait for an emergency call.
Luis B. Avatar
Luis B.
7/18/2024
A big thank you to Robert in the HVAC repair department who came out and helped me with my client’s AC system that had been having a bunch of issues. He could have easily told me that the system needed X,Y, and Z and could have charged my clients for a bunch of unnecessary stuff and did not. The culprit was a very dirty air filter and once removed, he checked the rest of the system and all looked good. Thank you for your professionalism, Robert!
Allison O. Avatar
Allison O.
7/09/2024
I really do appreciate Elite and their work. Their crew (Preston, Nick, Victor) worked incredibly hard to change our duct work. They were responsive to requests for where the intake return could be placed. And, they were very patient. Not the first time we have used Elite, and we will continue to use them. Thanks!
Forest R. Avatar
Forest R.
7/03/2024
Just wrapped up the QC inspection with Gary. He was thorough and professional. Walked me through the new system, provided some recommendations, and made sure the system was working to spec. Solid experience and recommended.
Schoneck S. Avatar
Schoneck S.
6/28/2024
Elite AC was an easy decision given they are local owned and supporters of Pets Alive Austin!! Wow was I even more impressed when my tech Robert M showed up for service today. He showed me how my system worked in detail, gave me tips on how to keep my system working in between visits. He serviced it quickly and efficiently. Was amazing with my dog and was friendly to boot. Couldn't recommend more.
Zach W. Avatar
Zach W.
6/20/2024
Five stars - highly recommend. We had what had become a recurring issue with our AC. They were able to come earlier than expected which was very appreciated given its summer in Texas and I work from home . Leonard diagnosed the issue quickly, explained it in a way that I was able to understand (helpful), cleaned our equipment to avoid other issues arising, and recommended further solutions to avoid this situation in the future. Excellent service! Happily signed up for their annual maintenance program given the trust established and the great service.
Sara L. Avatar
Sara L.
6/17/2024
Our AC suddenly stopped working in the middle of the night, and with temps reaching close to 100 lately we were not looking forward to our house feeling like a full time sauna. Elite AC was able to come to our house within 6 hours of us reaching out, and our tech Robert Morales was the most helpful, and sorted out the issue almost immediately. It's been humming along ever since.
Matthew G. Avatar
Matthew G.
6/11/2024