Commercial Restaurant Repair Services in Austin
-
Alex is solid, salt of the Earth. He gave us a more than fair quote on a PHI (photohydroionization) system. We know it was a competitive cost because we shopped around. We called Elite because they were listed on the manufacturer's website for professional installation, AND because Elite gets great reviews on Google & Yelp. Alex lived up to the reviews & beyond. He's got integrity as well as knowledge, experience, professionalism, and kindness. He also gave us a very fair estimate on replacing our 10+ year old HVAC system with a truly zoned system. We will be going with Elite for that project when the time comes. We will also definitely be recommending Elite to our friends, family & neighbors.
PS - get a PHI system installed. They are wonderful for folks with asthma, allergies, &/or kids or seniors (kills germs in the air & on surfaces!). 
Jeni Lyon
I called Elite for a one time routine maintenance on my AC, I was greeted promptly on the phone and was given an appointment right away. The price was reasonable and my technician came on time, was honest and professional. I would highly recommended. 
VIVIAN Y
- Each of the professional service providers (estimator, installers, technicians, annual check up, etc.) has been very knowledgeable, courteous and helpful in dealing with the replacement of one of our HVAC units this year. I’ve been impressed with comments they have each made about what a terrific company Elite is to work for and the positive corporate culture. It shows in the client service they provide.
Laura McNutt
When I started having problems with my unit I had someone else at first and kinda give me the run around. Well I got ahold of Elite and they explained to me in ways I understood in detail, they left no stone unturned did not sugar coat anything and got the job done in a timely manner. Thanks Elite.... 
Duncan Hutton
- My wife texts me Monday late afternoon that the house is extremely hot and that the A/C must not be working properly. Yep, a homeowners nightmare indeed. I’m happy I got in touch with Alex at Elite Heating and Air. Alex was very professional/knowledgeable, and ultimately set me up with a new A/C system after deliberating on fixing or replacing. My old system was 19 years old! I’ve had the new system for 4 days now and couldn’t be more satisfied with my A/C and decision to replace. I can completely tell the difference with my new A/C. Thank you Alex for making what started off as a nightmare into a legitimate fix. I will be calling Elite for all my future A/C help and will recommend to everyone. Send Alex please!
Oscar Chaparro
Alex and Caelan were terrific - they did a very professional job of replacing an evaporator coil and worked during extremely cold weather to do the job so we would have our heat working again. Both are knowledgeable and very nice to deal with. Would definitely like them to do all service calls in the future. 
Anne Ferazzi
- Alex came to diagnose and repair our furnace. They worked with my work schedule and showed up on time. Alex was professional and quick. Service call rate is reasonable.
Emily Crocker
We wanted a new central air system for our house and after doing some online comparisons of the several Trane dealers in the area, we settled on two businesses to consider. Herman, Elite’s service technician, did an evaluation of our house and was informative, cordial, and knowledgeable about AC & heating systems. He did not try to sell us more than we needed. When his offer came in $536 less than the other dealer’s offer for a system with identical components, we decided to give Elite our business.
We could not be more pleased with the installation process and our new system. The installation technicians, Marcus and Santos, were competent, polite, and professional. They were glad to answer any questions and did a beautiful job with the installation and cleanup. As they were finishing, Herman came by to see that everything had gone as planned and made sure we were satisfied and comfortable with the system’s operation.
We will definitely be doing business with Elite for the maintenance of our central air system in the future. 
Lloyd Shannon
- I had an excellent experience with two technicians from Elite. They were polite, on time and professional. They fixed a broken pipe, made other improvements to my AC system, made suggestions to avoid future problems, and explained all that they were doing. At the end, because there was a minor initial miscommunication with the company (a matter that did not bother me) they waived all fees and charged me zero. This was not something that I expected or asked for.
I talked with the owner and, in my conversation, I got the impression that this customer-focus is not unique to the technicians that I dealt with. Providing outstanding customer satisfaction appears to be part of the company's overall culture and values, not just a slogan.
Overall, I was very impressed. They exceeded my expectations. I will be recommending them to others.
Ramesh Rao
Alex came over to install new Trane thermostats. I have been a nest user for years, and he was able to walk me through why Nest wasn't appropriate for my two stage system and how their thermostats would work more efficiently. Since we paid up for a more sophisticated heating/ac we should maximize those benefits. He was professional and extremely informative. I'd be more than satisfied if he was my technician for all heating/ac needs. Thanks again Alex! 
brennan n
How can we help you today?
or call us (512) 637-4237
