Current Open Positions
*WE INCLUDE A SIGN-ON BONUS UPON HIRE!
Dispatcher
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor the performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold the team accountable
What You Need:
- HS Diploma or GED
- 1+ years of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using Customer Service Software such as Service Titan
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
Drain Sales Advisor
Job Duties:
- Serve customers with a positive attitude and enthusiasm
- Present options on every call and assist the customer in making the best decision for their home and their family
- Perform every job with technical excellence to live up to our warranties and guarantees
- Operate camera to determine the exact system issue
- Create a parts list for the Install Team
What You Need:
- Applicants must have a current driver’s license with a clean driving record & clear background check
- Outgoing, professional, clean-cut and drug-free
- Ability to troubleshoot service issues
- Demonstrate proper and safe use of tools and related equipment
- Ability to work and communicate effectively individually as well as in a team environment
- Drain, Sewer, Plumbing experience is REQUIRED & a Plumbing License is EVEN BETTER
Receptionist & Office Admin
Job Duties:
- Provide Fast, Friendly, and Fun customer service to both internal and external customers
- Communicate with technicians and other departments via email, text message, and phone
- Answer incoming calls, emails, and txt messages to close out calls for technicians and sales
technician and update customers as needed of technicians’ ETA - Answer incoming calls from customers related to service, billing, and other departments
- Make outbound calls to schedule, confirm, and survey upcoming or completed appointments
What You Need:
- High school diploma or equivalent
experience in a customer service environment is a plus - Excellent customer service skills
- Ability communicate empathy
- Critical Thinking and Problem-solving
- Detail oriented
- Adept learner
- Able to multitask
- Proven ability to process high volumes of work with great accuracy
- Excellent written and verbal communication skills
Drain Tech
What You Need:
· A valid Apprentice Plumber card
· 1+ year of drain cleaning and/or plumbing experience
· Customer service skills to diagnose and sell the repair to the customer
· Valid drivers license with no major violations within the last 3 years
· Ability to use an iPad and our Service Titan software
HVAC Lead Installer
What You Need:
- 2+ years of leading residential HVAC installations
- Valid driver’s license with no major violations within the last 3 years
- Ability to use an iPad and our Service Titan software
- Ability to coach and train an apprentice
- Experience with: brazing with nitrogen, pulling a vacuum and recovery, high voltage hookups, wiring thermostats, etc.
- A comfort level working in attics and tight spaces
- EPA Certification and TDLR, Nate preferred
HVAC Service Tech
What You Need:
- 2+ years of diagnosing and troubleshooting residential HVAC equipment
- Valid driver’s license with no major violations within the last 3 years
- Ability to use an iPad and our Service Titan software
- Customer service skills to diagnose and sell the repair to the customer
- Experience with: variable speed units, replacing parts such as contactors and capacitors, handling refrigerant, etc.
- EPA Certification and TDLR, Nate preferred
Commercial HVAC Service Tech
Job Duties:
· Responsible for ensuring customer satisfaction.
· Proficient with servicing and maintaining commercial package unit equipment, and split systems.
· This position will require using various hand tools and the ability to read wiring diagrams.
· Document work by completing work orders on each job.
· Keeps current on all manufacturers’ products concerning installation, operation, maintenance, service, and repair.
· Flexibility to work overtime/weekends, as required.
What You Need:
· 5+ years of commercial HVAC service experience preferred.
· Strong communication skills.
· Be a team player.
· High school diploma or GED preferred.
· Valid driver’s license.
· EPA certification.
· Registration with the TDLR.
· Can successfully pass a criminal background check and drug test.
Residential Plumber
What You Need:
- A Tradesman, Journeyman, or Masters Plumbing License
- Valid driver’s license with no major violations within the last 3 years
- Ability to guide and train an apprentice
- Ability to use an iPad and our Service Titan software
- Customer service skills to diagnose and sell the repair to the customer
- Experience with plumbing repair including leak location, tankless water heaters, water filtration, tank type water heaters, all types of plumbing fixtures, drain cleaning, and drain line replacement
Tradesman Plumber
What You Need:
- Tradesman Plumbing experience
- Tradesman License
- A driver’s license and clean driving record
- Flexibility
- Customer-service oriented, respectful, and enthusiastic
*WE INCLUDE A SIGN-ON BONUS UPON HIRE!

Get Involved
Elite AC & Plumbing employees are active in the Austin community. Get involved today!
Learning Opportunities
Read to learn and grow your career? Ongoing education is a major part our team.
Achieve More
We are committed and dedicated to helping you achieve your career goals.
Discharged or Part-Time Military?
We need you!
If you were or are currently serving in the military, you are perfect for the growing heating and cooling industry. We appreciate your service to our country, and we’d love to have you be a part of our team
*Based on experience and skills